Patience and Bonolo, who initially met during their university years, formed a strong partnership. Post-graduation, they harbored aspirations of becoming entrepreneurs but were uncertain about the specific venture. Bonolo, grappling with acne along with individuals in their immediate circle, envisioned creating a straightforward solution to address skincare concerns.
The inspiration for their business name, Golden Hour, stemmed from the enchanting time shortly after sunrise or before sunset, when the soft, warm light imparts a golden glow. Having experienced the radiance this time of day brought to their skin during hikes, the duo aimed to instill pride in natural beauty and radiance through their products, conveying a sense of beauty and serenity.
In the realm of female young entrepreneurs, the motivation often lies in making a positive impact on society. Whether through sustainable products or social causes, entrepreneurship provides a platform to contribute to the greater good. Additionally, being a female young entrepreneur is a continual journey of personal growth, pushing individuals out of their comfort zones, fostering skill development, and overcoming obstacles.
At Golden Hour Skincare, the belief resonates that customers are the heart and soul of the business. As the company celebrates its first anniversary, expressions of deepest gratitude extend to each supporter who chose Golden Hour Skincare as their trusted brand. The acknowledgement emphasises the personal nature of skincare journeys and the appreciation for customers incorporating Golden Hour products into their daily routines.
Feedback from customers, in the form of reviews, comments, and suggestions, has played a pivotal role in shaping the product offering and improving services. The company expresses gratitude for customers who have recommended Golden Hour Skincare to friends, family, and loved ones, recognising that word-of-mouth recommendations are the highest compliment.
Their customers are not merely seen as consumers but as integral members of the Golden Hour Skincare family. Their loyalty and support have facilitated growth, and every success achieved is attributed to their belief in the brand. To show appreciation, a loyalty rewards program has been implemented, offering exclusive benefits to valued customers as a token of gratitude.
Golden Hour Skincare concludes with heartfelt thanks, expressing profound gratitude for the trust, feedback, recommendations, and loyalty of customers. They recognise that being part of the Golden Hour Skincare family is a shared journey, with customer satisfaction and happiness standing as ultimate goals.